Where AI Meets the Cloud: VIPER NextGen
See a live demonstration of the future of call handling at NENA 2025
Join us at the NENA 2025 Annual Conference & Expo on June 23 & 24 in Booth 103, where we’ll debut our State of the 9-1-1 Industry Report and unveil our latest advancement—VIPER NextGen. Stop by for a first look, grab a free t-shirt, and enter to win a DJI Drone!
Enter to Win a Free Drone!

Plus, don't forget to ask our team about our exclusive Happy Hour event aboard the legendary USS IOWA on Monday, June 23 at 6 pm — an unforgettable evening of connection, refreshments, and stunning views.
Come See:

VIPER NextGen - The Next Generation of Call Handling
Cloud native architecture ensures scalability, flexibility and geo-redundant high availability. Naturally, VIPER NextGen plays well with NG911 with full NENA i3 support, ESInet compatibility and all the advantages that come from 45+ years of experience building leading call handling solutions.
Learn More About VIPER NextGen

The Fresh New Face of ECaTS
ECaTS, Intrado's industry leading 9-1-1 analytics solution, has a fresh new user interface. Configurable dashboards, easy drill downs, pre-configured filters and easily run, shared and edited reports. Better than ever and easier to use. Check it out in our booth!
Learn More About ECaTS

AACN - The Future of Telematics
Advanced Automatic Collision Notification (AACN) provides greater detail to telecommunicators in the PSAP to facilitate more rapid response to traffic collisions and potentially save lives. Demo in the booth, look for the red GR Corolla!
Learn More About AACN

State of the 9-1-1 Industry Report 2025
Intrado is leading the conversation on trends and technologies. Come pick up your copy of Intrado's landmark State of the 9-1-1 Industry Report!
Must-see speaker sessions:
- Intrado's State of the Industry Report | Presented by JOHN SNAPP & LAUREN KRAVETZ | Monday, June 23 at 12:30 pm
- A Legal & Regulatory View of the FCC's NG9-1-1 Report & Order & What's to Come | Presented by LAUREN KRAVETZ | Monday, June 23 at 1:30 pm
- Direct Video Calling for 9-1-1: Improving Accessibility for the Deaf & Hard of Hearing Community & Strengthening Emergency Response | Presented by JEREMY DEMAR | Tuesday, June 24 at 1:30 pm
- Analytics Made Beautiful: ECaTS Gets a Makeover | Presented by CHRISTIAN MILITEAU | Tuesday, June 24 at 2:30 pm
- Cybersecurity Threat Landscape for Public Safety | Presented by CHARLES GIFFORD | Tuesday, June 24 at 4:00 pm
- RCS Text Messaging: The Evolution of Text Messaging in 9-1-1 | Presented by JOHN SNAPP | Wednesday, June 25 at 10:00 am
Other Good Things at NENA:
- Intrado CEO Matt Carter to provide Keynote Speaker Introduction (Happening Tuesday, June 24)
- Intrado sponsoring Women in 9-1-1 (WIN) Reception (Happening Tuesday, June 24)
- Intrado sponsoring two NENA Gold Line Scholarships for 911 professionals to attend NENA
Share. Solve. Evolve. Live from NENA
Don’t miss four exclusive LIVE Share. Solve. Evolve. sessions at our booth hosted by D. Jeremy DeMar, Intrado’s Senior Manager of Government and Regulatory Affairs.
- Intrado's State of the Industry Report | Panelists: LAUREN KRAVETZ, CHARLES GIFFORD & JOHN SNAPP | Monday, June 23 at 12:00 pm
- AACN/Connected Vehicle | Panelists: SAM BAUDER, JOHN SNAPP & TERRY GOSWICK | Monday, June 23 at 4:15 pm
- Artificial Intelligence | Panelists: JOHN SNAPP & DAN KOENIG | Tuesday, June 24 at 11:00 am
- DVC for 911/DVCaaS | Panelists: CAMERON PAPAZIS & GREG POLLOCK | Tuesday, June 24 at 2:45 pm
Learn more about our Share. Solve. Evolve. program by clicking here.